Pertemps are currently recruiting for a Helpdesk Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.
This position is working Tuesday to Saturday 6am - 2.30pm.
Responsibilities as a Helpdesk Administrator
* Answering telephone calls and emails
* Logging queries on the companies CRM system
* Dealing with any live issues and investigating discrepancies
* Completing KPI trackers and performance reports
* Collate information and update business system
* Chase internal teams to find query resolutions
* Building and maintaining solid relationships with depots and customers
Requirements for this position
* Previous experience in a customer facing role
* Confident speaking over the phone
* Analytical working approach
* Experience and knowledge of Microsoft packages
The Role
* £12.71 per hour
* Working Tuesday to Saturday
* 6am - 2.30pm
* Temp to permanent position
If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch.
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