Network Voice Admin
Warwick, Warwickshire
Contract Posted by: Infoplus Technologies UK Ltd
Posted: Monday, 8 December 2025
Job Description
* Mandatory Skills: Network Voice Admin
* Experience: 8-10 Years
* This role requires a voice/telephony engineer with familiarity of supporting MS Teams Voice and Cisco Call Manager infrastructure and the provisioning of users and devices.
* Capable of configuring CISCO LAN Switches for the purpose of configuring IPT services
* Understanding of IP Networks, addressing systems, routing for the purpose of configuring IPT services
* Knowledge of various Legacy circuit types such as PSTN, POTS, ISDN30, assignment of number ranges, and telco ordering processes
* Comprehensive understanding of SIP, SBC configuration and troubleshooting
* Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs.
* Understanding of MS Teams Phone Service, provisioning, and troubleshooting
* Capable of managing service requests and incidents through a Service Now resolver groups
* Experience managing telecom and network carriers/supplier delivery and SLAs
* Experience operating and troubleshooting call recording platforms such as Verint.
Preferred certifications
* Cisco CCNP Collaboration
* Microsoft Certified Teams Voice/Collaboration Communications Systems Engineer
* ITIL Foundation
Job Details
* Location: Warwick, Warwickshire, UK
* Industry: IT
* Duration: 6 months (Extendable)
* Start Date: ASAP - Immediate
* Company: Infoplus Technologies UK Ltd
* Contact: Devendra
* Email: Contact This Company
* Reference: JS
* Posted Date: 12/8/2025 10:15:04 PM
* Permalink: http://www.careerboard.com/fBoix
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