Project Support Officer
NHS AfC: Band 4
Job Overview
To provide a full range of administrative and project support duties to the Capital Team, assist with the project planning stages of capital & revenue schemes, liaise with other departments to organise meetings and manage workload, act as the first point of contact for enquiries, plan and organise own time using initiative to meet deadlines, and maintain a project library and database for all Capital Schemes (paper & electronic).
Main Duties of the job
Arrange meetings (e.g. Project Board, Technical Meetings, User Groups) and associated documentation, provide administrative support including taking and transcribing minutes, and produce and circulate relevant papers. Handle incoming and outgoing emails, taking appropriate action when required.
Maintain the Capital Team’s electronic diary appointments, re‑arrange and prioritise as needed. Type and distribute letters, surveys, reports, circulars, spreadsheets, policies, statements, presentations, etc. as required.
Take appropriate action in the absence of Senior Managers regarding complaints, press enquiries, etc., using initiative and discretion.
Handle highly confidential and sensitive information with discretion.
Assist the Capital Team with day‑to‑day workload management, operating flexibly within the role and providing all necessary support.
Ensure team annual leave and sickness absence is recorded in the ESR system.
Perform general clerical duties, including photocopying and faxing.
Qualifications
* NVQ up to Level 3 or equivalent experience
* BTEC National Diploma in Building or industry‑related experience
* ECDL or equivalent
Knowledge and Experience
* Previous secretarial or clerical experience
* Experience of Microsoft Office
* Experience of computerised systems such as AutoCAD, CAFM, Micad
* Experience of NHS structures and objectives
Skills
* Organisational skills
* Excellent interpersonal skills
* Approachable and flexible
* Supportive to other team members
* Adaptable to change
* Good communication and listening skills
* Committed and self‑motivated
Other Requirements
* Remain calm during periods of pressure
* Maintain concentration when checking tender/contract documents
* Be willing to work over MWL Hospital sites
* Office‑based role with visits to uninhabited, inaccessible or unused hospital areas
Equality, Diversity, and Inclusion
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome applicants from all backgrounds, value unique skills and perspectives, and support applicants irrespective of race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage, civil partnership, pregnancy/maternity, and particularly under‑represented groups.
As a Disability Confident Leader we commit to offering an interview to all disabled applicants meeting the minimum criteria for this role. If you wish to apply under the Guaranteed Interview Scheme, please indicate so on the online application form.
We also offer an interview to all armed forces veterans meeting the minimum criteria. Indicate this on the online application form if applying under this scheme.
The Trust conducts anonymous shortlisting, with no personal information shared with recruiting managers. Equality information is never shared during the recruitment process.
Benefits
Our staff benefits include a generous pension scheme, unsocial hours payments where applicable, 27 days annual leave on commencement (pro‑rata), and access to a range of NHS discounts. We also offer a comprehensive Staff Health and Wellbeing programme with various services.
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