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33699 - technical support officer

Environment Agency
Technical support officer
Posted: 17 February
Offer description

The Environment Agency are committed to having an inclusive workforce to reflect the communities we serve. We don't just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role.

We have an opportunity for an experienced and motivated Technical Support Officer to join our Nuclear New Build (NNB) Joint Programme Office, providing essential operational support to enable the delivery of safety and environmental regulation of the UK NNB programme. The post holder will support the team in:

Management and organisation of meetings between Potential Developers, Reactor designer's and Regulators:

Ensuring meetings are scheduled, with all information accurately tracked
Following up queries from Developer Interface Offices
Provide a secretariat role at key Programme / Project meetings; ensuring key actions and decisions are recorded, ensuring all papers and briefing packs are prepared (as necessary).
Maintenance of key project management tools:

Input and analysis of data, maintenance of project Dashboards, Risk Registers, Progress Reports
Assist in producing quality management information from spreadsheets
Processing Regulatory information:

Ensuring that information flows seamlessly between regulators
Processing information whilst ensuring it is saved in accordance with Records Management policy
Ensuring that data logs are maintained to provide an audit trail.
You will also support the Environment Agency's incident response work. There are many roles to choose from, and full training will be provided.

The team

The Environment Agency (EA) and the Office for Nuclear Regulation (ONR) work collaboratively to deliver safety and environmental regulation of Nuclear New Build. To enable effective and efficient support, we maintain a Joint Programme Office, based at ONR's headquarters in Bootle, Merseyside. Our projects assess new nuclear reactor designs as part of Generic Design Assessment; and deliver the required environmental permits and safety licenses that enable construction and operation of proposed new nuclear power stations.

Experience/skills required

We are looking for a motivated and experienced individual who can work well, either on their own or as part of a team. The successful candidate should have experience of working in a busy environment and be able to demonstrate an ability to deliver excellent results whilst under pressure, the need for excellent organisation skills is therefore essential. NNB is a high-profile work area that interfaces with a broad range of internal and external customer and stakeholders' groups, so strong communication skills, both written and verbal are needed. The Joint Programme Office utilise multiple IT systems, therefore fluency of IT skills encompassing O365 applications will be essential.

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