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BR6 - Inside Sales Engineer (Permanent)
Location: Salisbury (Hybrid working available)
Overview:
First Military Recruitment are currently seeking an Inside Sales Engineer on behalf of one of our clients. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Our client supplies advanced flow and level measurement technologies, instrumentation, and control systems to customers in engineering, manufacturing, and process industries both in the UK and overseas.They are looking for an experienced Inside Sales Engineer for their site in Salisbury to assist colleagues and departments with ongoing projects to ensure a smooth delivery for customers.
Key Responsibilities:
* Respond to customer technical enquiries via phone, email, and fax in a timely and professional manner.
* Assist customers with wiring configurations and instrument setup, primarily via telephone and office-based support.
* Identify and specify appropriate products based on customer requirements (full training provided).
* Prepare and issue quotations in line with customer needs.
* Follow up on quotations to ensure customer satisfaction and successful order placement. Communicate with suppliers regarding technical, commercial, and project-related matters.
* Utilize internal databases to generate and manage customer quotations.
* Assist in the setup, maintenance, and updating of internal databases (training provided).
* Organize and maintain accurate records and documentation, including filing systems.
* Adhere to and work within the company's Quality Management System (QMS).
* Support general warehouse tasks when required, including receiving, checking, packaging, and dispatching orders.
* Perform other reasonable duties to support the company and its customers as needed.
Skills & Experience:
* Proven ability to prepare accurate quotations and deliver technical support to customers
* Minimum of 4 years' experience in a similar technical sales or support role within the UK
* Strong written and verbal communication skills, with a customer-focused approach
* Able to work independently and collaboratively within a small, dynamic team
* Background in instrumentation, flow measurement, or related industries is highly desirable
* Understanding of industrial process signals, including pulse, 4-20mA, Modbus, and M-Bus
* Degree in Engineering, Business, or a relevant technical discipline preferred
* Competitive salary package
* Flexible working arrangements
* Company pension scheme
* Performance-based bonus scheme
Seniority level
* Associate
Employment type
* Full-time
Job function
* Engineering and Sales
Industries
* Engines and Power Transmission Equipment Manufacturing, Operations Consulting, and Engineering Services
Salisbury, England, United Kingdom
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