Overview
Job Title: Customer Service Administrator
Location: Fulbourn, Cambridgeshire CB21 5ET
Salary: £28,000 per annum
Job Type: Full time, Permanent
Working Hours: Mon - Friday 9am - 5.30pm
Company: S&B Herba Foods Ltd. We source and import rice and grains (and other raw materials) from across the globe to produce ingredients to UK manufacturers and wholesalers. Our core purpose is to 'Feed the nation and be a place where everyone can reach their full potential'.
We have been awarded the Investors In People standard and are pursuing continual improvement and development with full support.
We value Hungry, Can Do, Proactive and We Before I attitudes and are seeking people aligned to these values. The role reports to the Supply Chain Manager and is based in Cambridgeshire; please note that initial training will take place in Orpington, Kent.
Responsibilities
* Order receipt, processing and fulfilment
* Communication with customers
* System administration for customer orders (JDE)
* Planning and co-ordination with 3rd party transport and warehousing suppliers
* Liaison with production sites and suppliers to align with customer requirements
* Liaising with commercial functions
Qualifications
* Great communication skills
* Customer service / supply chain experience preferably within a food manufacturing environment
* Experience working with Logistics and Warehousing suppliers
* Experience in ERP systems, JDE preferred
* Managing EDI orders
* Microsoft Office suite
* Able to prioritise tasks
Benefits
* Cycle to Work Scheme available
* Pension
* Life Assurance
* 20 days increasing by 1 day per year to max 25 (plus bank holidays)
* Free onsite car park
Please click the APPLY button to submit your CV and Cover Letter.
Candidates with experience of: Customer Service Assistant, Administrator, Office Administration Assistant, Administrative Assistant, Client Services Executive, Supply Chain Coordinator, Supply Chain Administrator, Food Manufacturing Administrator, Customer Service Executive may also be considered for this role.
Note: Training will be provided as part of the role requirements.
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