We are seeking an initiative-taking and experienced Health and Safety Systems and Process Manager to join our team. This key role is responsible for ensuring the health, safety, and wellbeing of all employees, contractors, and visitors across our operations. The postholder will ensure that all health and safety systems remain compliant, effective, digitally optimised, and fit for purpose within a fast-paced retail environment.
The Health and Safety Systems and Process Manager will develop, implement, and continuously improve health and safety policies, systems, and digital processes. The role requires strong capability in managing health and safety management platforms (e.g. Notify or similar systems), using data analytics to identify trends, and leveraging technology to drive continuous improvement in safety performance across the organisation.
Key Responsibilities
· Develop, implement, and maintain health and safety policies, procedures, and management systems.
· Manage and continuously improve digital health and safety systems (e.g. Notify), ensuring they remain compliant, user-friendly, and aligned with operational needs.
· Lead the digitalisation and automation of health and safety processes to improve efficiency, accuracy, and reporting capability.
· Analyse incident, audit, and compliance data to identify trends and emerging risks, using digital reporting tools to inform decision-making.
· Produce clear, data-driven management reports and dashboards to support senior leadership oversight.
· Maintain robust digital document control processes, ensuring policies and procedures are accurate, version-controlled, and accessible.
· Monitor corrective actions, risk assessments, and compliance activities through system tracking tools.
· Support system upgrades, enhancements, and new technology implementation to strengthen safety management capability.
· Influence and engage stakeholders at all levels to embed effective use of health and safety systems.
· Drive a culture of continuous improvement, using technology and data insights to enhance safety standards across the organisation.
Essential Criteria
· Proven experience developing and producing health and safety documentation and systems.
· Experience managing and developing digital health and safety management systems (e.g. Notify or similar platforms).
· Experience in designing, developing, and delivering both in-person and online training modules.
· Strong policy development and documentation control experience.
· Demonstrable experience using data analytics to identify trends and inform safety improvements.
· High attention to detail and strong organisational skills.
· Solution-focused mindset with the ability to resolve issues pragmatically.
· Experience working within a fast-paced retail or multi-site operational environment.
Desirable Criteria
· Recognised health and safety qualification (e.g. NEBOSH or equivalent).
· Proven experience in managing Health and Safety compliance and initiatives.
· Experience implementing or upgrading digital safety systems or reporting platforms.
Skills and Knowledge
· Strong analytical capability with the ability to interpret data and identify trends.
· Proficiency in digital reporting tools (e.g. Excel, Power BI or equivalent).
· Ability to develop clear, insight-driven management reports.
· Strong influencing and communication skills, with the ability to engage stakeholders at all levels.
· Sound knowledge of health and safety legislation and best practice.
· Strong digital literacy with the ability to adapt quickly to new systems and technologies.