Overview
We are seeking an experienced and highly organised Lettings Co-ordinator to join our growing team, with a focus on back-office operations. This role is ideal for someone with a strong background in property management, compliance, and maintenance coordination, who thrives behind the scenes ensuring smooth and professional service delivery.
Key Responsibilities:
* Oversee day-to-day management of a residential lettings portfolio
* Ensure all properties meet current UK lettings regulations and compliance standards
* Coordinate and manage repairs and maintenance issues promptly and cost-effectively
* Liaise with landlords, tenants, contractors and internal teams to resolve issues efficiently
* Maintain accurate records and documentation in line with legal and regulatory requirements
* Conduct regular audits of property files, certificates (EPC, EICR, Gas Safety), and tenancy agreements
* Support tenancy renewals, deposit handling, and end-of-tenancy processes
* Handle any compliance-related updates or changes to legislation (e.g. Right to Rent, HMO licensing)
Requirements:
* Previous experience in lettings/property management is essential
* Strong knowledge of UK lettings legislation and compliance requirements
* Excellent communication and organisational skills
* Proficient with property management software (e.g., Alto, Reapit, Jupix or similar)
* Ability to manage multiple tasks and prioritise effectively
* ARLA Propertymark qualification (desirable but not essential)
What We Offer:
* A supportive and professional working environmentOngoing training and development opportunities
* Competitive salary and holiday entitlement
* Opportunity to play a key role in a reputable and growing agency
Job Types: Full-time, Part-time, Permanent
Pay: £25,000.00-£40,000.00 per year
Benefits:
* Company pension
Experience:
* Estate Agency: 1 year (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person