Internal communications manager

Job Description:

Are you a creative communications specialist who thrives on bringing corporate strategy to life?

We are looking for a passionate Internal Communications Manager to join our corporate operations. This isn't just about sending standard emails; you will be the heart of our colleague experience, crafting powerful stories and strategic campaigns for over 51,000 employees across the business. You will work within a dynamic team to ensure every colleague feels informed, inspired, and valued.

In this fast-paced corporate environment, you will own and lead internal communications for Corporate, Strategy, and Support Functions. You'll be tasked with:

• Strategic Storytelling: Evolving our internal narrative and bringing key strategic priorities to life through clear, colleague-first messaging.
• Executive and Leadership Support: Managing the Managing Director's regular communications drumbeat and equipping leaders with practical toolkits, weekly huddle sheets, and trading highlights.
• Financial and Performance Cycles: Supporting the regular financial results cycle by translating performance data and outlooks into engaging leader briefings and corporate updates.
• Change and Transformation: Leading clear, carefully sequenced communications for enterprise-wide change initiatives, reorganisations, and major operational shifts with care and transparency.
• Multichannel Content Creation: Designing and producing high-quality content across a modern digital landscape, including newsletters, Intranet articles, Viva Engage posts, videos, podcasts, and event materials.
• Policy and Governance: Partnering with subject matter experts to deliver clear, accurate communications regarding compliance, finance programs, and corporate policies.

• The Communications Specialist: Exceptional written and verbal skills, with a proven ability to work calmly and creatively at pace.
• Complex to Simple: A natural talent for turning highly complex, technical, or sensitive information into engaging, simple narratives with clear calls to action.
• Stakeholder Influencer: Strong relationship-building skills, capable of providing strategic counsel, managing approvals, and constructively challenging senior leaders.
• Strategic Planner: Experience building integrated communication plans, navigating corporate governance, and managing multiple high-profile workstreams end-to-end.
• Channel and Cascade Expert: Deep knowledge of email, Intranet, digital platforms (like Viva Engage), and live events, paired with the ability to create practical leadership toolkits.
• Analytical Thinker: A data-driven mindset, using engagement metrics and colleague feedback to continually measure and improve communication impact.
• Industry Familiarity (Desirable): Experience or a strong interest in the retail, health, beauty, or wellness sectors, alongside familiarity with design tools like Canva or Adobe InDesign.

• Scale and Impact: The opportunity to shape the internal culture and voice for one of the UK's leading corporate groups.
• Inclusivity and Culture: A supportive environment that champions diversity, collaboration, and helping every professional reach their full potential.

Apply now to start the conversation.

£300.00 - £375.00/day

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