Join to apply for the Veterinary Receptionist role at Vet Record Careers
Inshes Vets is excited to offer a new opportunity for an experienced, part-time Veterinary Receptionist to join our dedicated team. If you have a passion for customer service, experience in a reception or administration role, and are keen to make a difference in a busy veterinary environment, we'd love to hear from you. You will be part of a supportive team of vets, nurses, and support staff, all working together to provide excellent care and service.
Your Duties Will Include
* Managing the front desk including welcoming clients and their pets when they arrive at the practice.
* Answering phone calls and emails, answering queries, booking appointments and managing the diary.
* Taking payments, general admin tasks and keeping client records up to date.
* Promoting our Pet Health Club.
* Maintaining a clean area for our clients and their pets.
More About You
You should possess strong administrative and computer skills and be able to multitask and stay calm under pressure in a fast-paced setting. We're looking for someone who is a professional and confident communicator, and of course has a love of animals, as we pride ourselves in offering excellent customer service to both our clients and their pets.
Your shift pattern
Your contract will be 4 days per week (32hrs) with 1 Saturday in 5 paid as overtime.
Mon - Fri Shift Patterns Are
* 8 am - 5 pm
* 9 am - 6 pm
* 10:30 am - 7:30 pm
Saturday shifts
* 9 am - 1 pm
You will be required to be able to cover any shifts, but your rota will generally be the same on a weekly basis, and we are happy to discuss shift pattern. We release the rota a month in advance.
Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway with discounts and cashback from 100's of retailers
* Pension scheme
* Discounted staff pet care
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Part-time
* Job function: Health Care Provider
* Industries: Veterinary
#J-18808-Ljbffr