Central Operations Manager | Supply Chain | Retail | Devon
?? The Role
I am supporting a growng retailer with the appointment of a Central Operations Manager. You'll be the key link between Head Office, Retail, and Distribution Centres - leading a small team, resolving operational issues, improving systems, and creating scalable, repeatable processes. If you're a problem-solver with a strong operational background, this is your opportunity to make a big impact.
?? Key Responsibilities
Lead and coach a high-performing Central Ops team
Oversee daily operations and ensure smooth delivery across departments
Run improvement projects and streamline processes using Lean Six Sigma
Build clear SOPs and process playbooks
Manage operational queries via CRM/ticketing systems
Align priorities across HO, Retail, and DCs
Investigate root causes and implement lasting fixes
Use advanced Excel (Power Query, pivot tables, XLOOKUP, etc.) to inform decisions
? What You'll Bring
Background in retail or warehouse operations
Confident stakeholder management
CRM/ticketing system experience
Lean Six Sigma knowledge
Advanced Excel; SQL a bonus
Proactive, analytical, and solutions-driven
Full UK driving licence + right to work in the UK
BBBH34393
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