Job summary INTERNAL APPLICANTS ONLY The Urology Cancer Support Worker will work closely with cancer speciality clinical teams at Wye Valley NHS Trust. Specifically the post involves supporting clinical teams identifying patients following a cancer diagnosis are offered a Holistic Needs Assessment (HNA) and provided support with their Health & Wellbeing, both face to face, via telephone or in group sessions. Main duties of the job Identify all patients who have recently received a cancer diagnosis and offer a Holistic Needs Assessment. Offer holistic support to patients and family and friends. Contribute in the delivery of the HOPE course (Help to Overcome Problems Effectively), designed to support to help patients who have had/ or have cancer to get on with their lives. Signpost and refer patients to suitable services both internal and external to help address patient's holistic concerns. About us Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust. Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye. We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends. More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire. We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential. Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential." Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time. Details Date posted 09 January 2026 Pay scheme Agenda for change Band Band 4 Salary £27,485 to £30,162 a year pa pro rata Contract Permanent Working pattern Part-time Reference number 229-SUR-7681808 Job locations Urology Department, Wye Valley NHS Trust Stonebow Rd Hereford HR1 2ER Job description Job responsibilities For more information about the role and responsibilities please see the attached job description and person specification. Job description Job responsibilities For more information about the role and responsibilities please see the attached job description and person specification. Person Specification Experience Essential Experience of supporting/teaching patients and carers / customers Experience of working in a multi-professional environment Experience of working as a cancer support worker Education & Qualifications Essential GCSE English Language and Mathematics (Grade A-C) or equivalent NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses HOPE course Personal Attributes Essential Be calm, objective, confident and approachable Skills, Knowledge & Abilities Essential Evidence of good communications skills and the ability to relate sensitively with a variety of people. The ability to show empathy and understand the difficulties faced by people affected by cancer. Good observational, assessment and problem-solving skills. Person Specification Experience Essential Experience of supporting/teaching patients and carers / customers Experience of working in a multi-professional environment Experience of working as a cancer support worker Education & Qualifications Essential GCSE English Language and Mathematics (Grade A-C) or equivalent NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses HOPE course Personal Attributes Essential Be calm, objective, confident and approachable Skills, Knowledge & Abilities Essential Evidence of good communications skills and the ability to relate sensitively with a variety of people. The ability to show empathy and understand the difficulties faced by people affected by cancer. Good observational, assessment and problem-solving skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wye Valley NHS Trust Address Urology Department, Wye Valley NHS Trust Stonebow Rd Hereford HR1 2ER Employer's website https://www.wyevalley.nhs.uk/ (Opens in a new tab) Employer details Employer name Wye Valley NHS Trust Address Urology Department, Wye Valley NHS Trust Stonebow Rd Hereford HR1 2ER Employer's website https://www.wyevalley.nhs.uk/ (Opens in a new tab)