Job Purpose
To manage the effective day-to-day management of a contract(s) from inception to final account settlement, ensuring contracts are operating in line with safety regulations, work policies, and electrical codes and standards. To provide high levels of customer service to our clients and their residents.
Main duties and responsibilities
As a Contract Manager you will be responsible for the effectiveness of the overall contract, ensuring all KPI’s and goals are met. The main duties include:
* To manage the effective day to day management of the contract’s reactive and PPM service delivery.
* To lead, support and develop your team to ensure the highest professional standards are always achieved and projects are delivered on time.
* To develop a strong collaborative working relationship with clients to promote excellent customer service.
* To manage all aspects of accurate pricing from quotations, reviewing works and invoicing.
* To ensure all KPIs are measured and delivered in line with client’s expectations.
* To take responsibility in the procurement of any materials required for the contract.
* To take a proactive approach to ensure all best practices for legal & compliance matters are achieved.
* To supervise & train less experienced supervisors and engineers. Carry out 1-2-1’s and set objectives geared towards annual appraisals
* Be aware of new law, regulation...