Overview
Smiths Business Information Services (BIS) is responsible for the development, implementation and lifecycle management of enterprise IT systems across the Group. With an integrated ERP landscape, BIS plays a key role in driving productivity through the digitisation and optimisation of end-to-end business processes. We are seeking a Principal Business Analyst to act as a recognised expert within Operational Excellence and Supply Chain Management transformation. You will work closely with senior stakeholders across Group and Divisional functions to shape strategy, define requirements and deliver high-impact solutions that support business performance and continuous improvement.
Responsibilities
* Partner with stakeholders to understand strategic objectives and drive process automation and transformation initiatives
* Lead enterprise-wide business analysis activities aligned to measurable outcomes
* Define and deliver demand solutioning within the PMO, ensuring alignment to architectural principles and current technology landscape
* Act as subject matter expert across value chains including Deliver Products and Source to Pay
* Facilitate requirements gathering and translate business needs into clear, actionable solutions
* Develop and maintain prioritised backlogs, working with Product Owners and Delivery Managers
* Use data, user research and insight to inform decision-making and improve business analysis approaches
* Identify and drive process improvements, contributing to roadmap development and delivery plans
* Collaborate with Architecture and Data teams to ensure integrated and scalable solutions
* Champion quality and continuous improvement across the Business Analysis community, including coaching and best practice sharing
Qualifications
* Significant experience in a Principal or Senior Business Analyst role within transformation programmes
* Strong knowledge of supply chain and operational excellence in a manufacturing or engineering environment
* Expertise across ERP platforms, specifically SAP ECC 6.0
* Strong analytical capability with an evidence-based approach to problem solving
* Excellent communication skills, with the ability to influence and engage senior stakeholders
* Proven ability to lead change and manage multiple priorities in a complex environment
* Solid understanding of systems integration and business process design
* Proficiency in Microsoft Office, including Visio or equivalent
Desirable
* Experience in business process re-engineering and change management
* Familiarity with SAP supply chain modules (MM, PP, QM, SD, WM)
* Knowledge of manufacturing execution systems and related tools
* Professional certifications (e.g. CBAP, Lean Six Sigma, Agile, ITIL)
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