With 120 bedrooms, 20 meeting spaces, a restaurant, and leisure facilities, we host everything from business conferences to stunning weddings. We pride ourselves on warm service, attention to detail, and delivering exceptional guest experiences.
We are seeking an experienced, driven, and hands-on Operations Manager to lead the daily operational functions of the hotel. You will be responsible for overseeing the smooth running of all departments including Front of House, Housekeeping, Food & Beverage, and Events, ensuring consistent delivery of high service standards and driving commercial performance.
Lead, manage, and support operational department heads to ensure day-to-day excellence.
Implement and maintain service standards in line with brand expectations.
Drive operational efficiency while maintaining quality and compliance with health & safety, hygiene, and licensing standards.
Manage budgets, cost controls, and performance targets across departments.
Collaborate closely with the Sales and Events teams to ensure seamless delivery of meetings, conferences, and weddings.
Support recruitment, training, and development to build a motivated, service-driven team.
Act as Duty Manager as required and support the General Manager in strategic planning and project delivery.
Commercial awareness with a good understanding of budgeting, forecasting, and KPIs.
Flexibility to work across a 7-day operation, including weekends and evenings as required.
Career development and progression opportunities
Free meals on duty and uniform
On-site parking
Employee discounts across the group
From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.Milton Hill House is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/0406/94178001/52742733/SU #Venues Collection
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!