Job Description
Lettings ManagerLocation: South ManchesterBasic Salary: £30,000 - £40,000Hours: Monday to Thursday - 9am - 5.30pm - Friday - 9am - 5pm - Flexibility required in busy periodsAre you an experienced Lettings Manager looking for a new challenge with a successful and expanding Sales, Lettings & Property Management company? If so, we have an exciting opportunity for you!Our client is an independent Sales, Lettings & Property Management company who are looking for a Lettings Manager based at their office in south Manchester.As a Lettings Manager you will lead the day to today operation of the of the operations of the agency.Key Responsibilities:
* Lead, coach, and develop the branch team: negotiators, property managers and administrators. Set clear goals, hold performance reviews, provide training and feedback.
* Set and drive targets for revenue, profitability, growth and monitor performance vs targets, take corrective action when needed.
* Ensure full compliance with all relevant property/letting law, tenancy deposit schemes, "right to rent" checks, data protection, health & safety.
* Deliver high standards of service to clients: landlords, tenants, vendors, buyers. Maintain strong relationships, respond promptly to enquiries, resolve issues professionally.
* Manage branch financials: budgeting, forecasting, cost control, overhead management.
* Maintain high standards in branch presentation, tools & systems. Implement efficient workflows and best practices to improve operations.
* Keep up to date with local market trends, competitor activity and customer demand
* Oversee branch marketing & promotion: property listings, valuations, viewings, online & offline marketing, local area presence.
* Liaise with upper management: report on performance, escalate issues, implement corporate initiatives at the branch level.
* Mitigate risk: ensure health & safety standards, manage complaints or disputes, protect data, ensure legal & regulatory compliance.
About you:
* Proven experience as a Senior Lettings Negotiator/Lettings manager
* Deep rooted knowledge of property lettings.
* Professional approach with excellent sales and marketing strategy implementation.
* Strong leadership, communication, and interpersonal skills.
* Ability to work under pressure and manage branch operations.
* Highly driven and target-oriented with a proven track record of achieving targets.
* Full Driving License required.
Job Benefits:
* Company car
* Company events
* Company pension
* Private medical insurance
* On-going support and career progression.
What's Next?Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn't quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.