Our client, a well established care home, is currently seeking an experienced and organised Office Manager. The Office Manager will play a vital role in the day-to-day administration of the home, providing high-level support to the Care Home Manager while ensuring the smooth and compliant operation of all office and reception functions. Key Responsibilities Organise, implement, and maintain efficient office systems to support the smooth running of the care home Provide administrative support to the Care Home Manager and senior team Ensure confidentiality and data security in line with GDPR requirements Manage all correspondence including emails, post, and electronic messages on a daily basis Liaise with DSS, Social Services, Regulatory Bodies, Head Office, and Operations Teams as required Act as the main point of contact for staff, residents, relatives, and visitors Carry out reception and telephone duties in a professional and welcoming manner Maintain accurate, up-to-date personal and financial records for all residents Manage accounts, receive payments, issue receipts, cash up, banking, and petty cash records Log invoices and forward to Head Office within required timescales Assist with debt management processes alongside Head Office Maintain residents’ personal allowance records and arrange payments to external service providers Create and maintain personnel files, ensuring compliance with HR policies and regulatory standards Collate timesheets and payroll information using Time & Attendance systems and resolve discrepancies Promote and market the care home, manage enquiries, and maintain enquiry logs Complete audits, reports, and returns accurately and on time Attend meetings, mandatory training, and additional courses as required Work flexibly to meet the needs of the care home Follow and implement all company policies and procedures Candidate Requirements Previous experience in office management or senior administration Experience within the care sector or regulated environments is highly desirable Strong organisational skills and attention to detail Confident handling financial administration and cash processes Excellent communication and interpersonal skills Competent IT skills, including Microsoft Office and electronic record systems Knowledge of GDPR, confidentiality, and compliance requirements Ability to work independently and as part of a multidisciplinary team