Role Overview
At JD Group, you will be a Store Colleague responsible for delivering an outstanding customer experience every day. Your role will involve greeting customers with confidence, maintaining a clean and well‑presented shop floor, replenishing stock and supporting daily store tasks while upholding JD’s high standards of service, presentation and safety.
Key Responsibilities
* Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
* Use in‑store devices to check stock, share product options and support the full customer experience.
* Keep the shop floor clean, tidy and fully replenished, ensuring displays stay fresh and on‑brand.
* Support day‑to‑day store tasks, including till work, restocking and following all safety and store guidelines.
Skills & Experience Required
* A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
* Strong communication skills, with confidence engaging customers and working as part of a team.
* Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
* Flexibility to work various shifts, including weekends, evenings and busy seasonal periods.
Desirable Attributes
* A genuine passion for JD’s brands, trends and the latest products.
* Proactive attitude, with confidence to approach customers and support sales opportunities.
* Strong attention to detail, ensuring the shop floor always looks sharp and ready.
* Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity or lived experience can thrive and contribute meaningfully. As part of our evolving company, you will be encouraged to embrace our strategic priorities: putting people first, leading digital innovation, staying deeply attuned to customers, and pursuing operational excellence.
* Incremental Holiday Allowance
* Staff Discount on qualifying purchases across Group retail stores and online
* Exclusive Colleague Bike Discount scheme
* Discounted gym membership
* Personal development opportunities to learn and develop at work
* Access to apprenticeships and accredited qualifications
About JD Group
Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni‑channel retailer in sports fashion, outdoor, and gym apparel. We operate across multiple international markets, are listed on the London Stock Exchange since 1996, and have been a proud member of the FTSE100 since 2019.
Our vision is to become the world’s most trusted and dynamic omni‑channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you’re passionate about contributing to an inclusive, people‑first, customer‑centric organisation and are motivated by continuous growth and operational excellence, we’d love to hear from you.
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