Food & Beverage Assistant
Rate of pay - £12.50 ph
Location:
Whitbarrow Village
About Us:
Whitbarrow Village is a luxury 5-star holiday park offering lodges, leisure facilities, on-site dining, and beautifully landscaped grounds. We pride ourselves on delivering exceptional service and memorable experiences to every guest.
Role Overview:
As a Food & Beverage Assistant, you will be a key member of our bar and restaurant team, helping to create a welcoming and enjoyable experience for all guests. You will display passion, drive, and attention to detail, consistently delivering 5-star service standards.
Key Responsibilities
* Create a friendly and professional welcome for all guests using the bar and restaurant.
* Deliver memorable guest experiences, maintaining the resort's high standards of service at all times.
* Attend regular service training to continually develop skills and improve performance.
* Ensure the bar and restaurant areas are clean, tidy, and presentable.
* Take food and drink orders accurately and make recommendations to enhance guest choices.
* Prepare drinks to a high standard behind the bar.
* Communicate effectively with other team members, including kitchen staff, to ensure smooth service.
* Serve food to tables and check back with guests to ensure satisfaction.
* Build excellent product knowledge to answer guest queries confidently.
* Assist guests with additional requests to enhance their experience, such as providing local information and recommendations.
Requirements
* Friendly, approachable, and professional personality.
* Self-motivated and committed to delivering excellent service.
* Works well as part of a team, supporting colleagues to achieve departmental goals.
* Willingness to learn and develop skills in a 5-star hospitality environment.
* High personal presentation, reflecting the resort's standards.
* Previous experience in a bar, waiting, or food & beverage role is advantageous but not essential.
What We Offer
* Competitive pay with guaranteed hours
* Flexible, daytime-friendly shifts
* Reward & recognition schemes, including up to £1,000 in bonuses
* Generous staff discounts - up to 50% off holidays across 10 UK locations
* Employee referral scheme - earn up to £400 for successful recommendations
* Pension scheme, uniform, and professional development opportunities, including training and career progression
* Supportive, family-run environment with a friendly, team-focused culture