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Customer Service Advisor
Reference: JUL20254076
Expiry date: 2025-07-31 08:14:00.000
Location: Egham
Benefits: Please inquire during the application process.
Salary: £28,144 per annum + bonus up to £1,355 per annum OTE
Weekly Hours: 42.5 hours/week
About Us: As the UK’s leading vehicle rental specialists, we are committed to keeping our customers mobile.
Role Overview: As a Workshop Administrator, you will be the vital link between customers and our workshop, ensuring a smooth and effortless vehicle service experience.
Key Responsibilities:
* Booking vehicles for maintenance and repairs
* Liaising with workshop teams to schedule work
* Updating customers on progress
* Securing necessary approvals for work
Understanding of the motor trade or car dealerships is advantageous. Our induction training will support your success, but a customer service mindset, planning and administration skills, and a positive attitude are essential.
Requirements: Full UK Manual Driving Licence
Benefits:
* Competitive salary and quarterly bonus scheme (up to £1,355 OTE)
* Annual leave starting at 24 days, increasing with service, plus birthday leave
* Life assurance (2x salary), well-being services, gym discounts, vehicle leasing schemes, pension, and share schemes
* Access to retailer discounts and cashback deals via our Benefits App
* Financial Wellbeing support through Wagestream
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s leading provider of light commercial vehicle rental solutions, part of the larger ZIGUP group, supporting customers across the UK, Ireland, and Spain.
Our Values: We are agile, experts, imaginative, and reliable.
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