Role: Lead UX/UI Designer
Rate: Up to £700 p/d – Via Umbrella
Location: East Midlands HQ – Highly Remote – 1 day p/cm on site
Duration: 6 months
This role sits at the intersection of design, product, and technology. This venture redefining how professionals manage their wealth. As an Experience Designer, you’ll be responsible for crafting seamless, emotionally intelligent, and data-informed user journeys across our digital platforms and end to end customer experiences.
Experience Required:
* Experience designing digital products in high-growth environments (fintech, consumer tech, or scale-ups).
* Strong portfolio demonstrating end-to-end experience design, with a focus on mobile-first journeys.
* Fluency in modern design tools (Figma, Adobe XD, etc.) and AI-enhanced design workflows.
* Experience working in agile, cross-functional teams.
* Familiarity with behavioural design, service design, and systems thinking.
* Passion for solving real problems through design and delivering measurable impact.
Responsibilities:
* Design and optimise end-to-end customer journeys across mobile and web platforms, ensuring clarity, delight, and conversion.
* Translate user needs, behavioural data, and business goals into actionable experience maps, prototypes, and UI flows.
* Collaborate with Product Owners, Engineers, and Data Scientists to co-create solutions that are technically feasible and commercially impactful.
* Ensure every experience is accessible, inclusive, and emotionally resonant.
AI-Driven Design Practice
* Use AI tools (e.g. generative UI, predictive journey mapping, LLMs for research synthesis) to accelerate design cycles and unlock new creative possibilities.
* Apply machine learning insights to personalise user flows and adapt interfaces in real time.
* Continuously experiment with emerging AI design tools and workflows to stay ahead of the curve.
Customer Insight & Behavioural Intelligence
* Partner with Data and Research teams to uncover deep behavioural insights and translate them into design opportunities.
* Use qualitative and quantitative methods to validate hypotheses and iterate based on real user feedback.
* Champion a test-and-learn mindset, embedding experimentation and rapid iteration into every stage of the design process.
Design Systems & Consistency
* Contribute to the evolving design system, ensuring consistency, scalability, and efficiency across squads.
* Maintain high standards of craft and polish, with a strong eye for detail and interaction design.
* Ensure brand alignment and emotional coherence across all touchpoints.