A fast-paced logistics operation is seeking a proactive and driven Supervisor to oversee a designated zone within the operational area. Reporting to the Process Manager, this role is responsible for leading a team of Warehouse Operatives, ensuring productivity, quality, and safety standards are consistently achieved while driving operational excellence.
This is an excellent opportunity for an individual who thrives in a high-performance environment and is passionate about people leadership and continuous improvement.
Operational Management
* Supervise Warehouse Operatives and oversee daily operations within your designated zone.
* Drive performance against key operational metrics including throughput, parcel presentation, productivity levels, and CPU targets vs budget.
* Ensure achievement of forecasted outputs and operational KPIs.
* Support the Process Manager in delivering high-quality sortation and achieving MI performance standards.
Performance & Compliance
* Manage and maintain compliance with Client SLAs, including load presentation, infeed targets, blockbuster targets, and scanning accuracy.
* Control and minimise mis-sorts, damages, and claims within your zone.
* Ensure full adherence to 100% scan compliance and operational standards.
* Maintain all reporting documentation and manifests to required standards and deadlines.
Team Leadership
* Lead, organise, and motivate a team of Warehouse Operatives to achieve performance targets.
* Conduct regular 1‑2‑1s, coaching sessions, team briefings, and performance reviews.
* Drive a high-performance, people-focused culture within the sortation area.
* Lead by example to reinforce company values and operational standards.
Health, Safety & Quality
* Ensure full compliance with Health & Safety, hygiene, and quality standards within your area.
* Conduct risk assessments and ensure safe systems of work are followed.
* Promote a culture of safety awareness and continuous improvement.
Qualifications
* Good Maths and English skills (written and verbal)
* PC literate
* Experience within a distribution or warehouse environment
* Understanding of KPIs and operational performance drivers
* Ability to work on own initiative in a fast‑paced, pressurised environment
* Competent in using internal systems and operational equipment
* Strong motivational and team leadership skills
* Effective communicator at all levels
* Ability to influence using data and performance insights
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