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We have an excellent opportunity for a Training Coordinator to join our clients residential and respite care team at their outstanding CQC care home in West Wickham.
About the organisation
Our client recognises that its staff represent the single most important lever in delivering quality care and change as care and treatments evolve. They recruit and retain the very best people because of their ethical framework as a charity aspire to be the employer of choice.
About the role
As Training Coordinator, you will:
* Take responsibility for the training and competence of all Care Home employees, from induction to continuing professional development
* Co-ordinate all training in the Home in order to meet its goal of achieving ‘Outstanding’ in CQC inspections
* Work closely with the Care Home Manager, People Relations Associate and the Operations Team
About the responsibilities
The main duties you will carry out as Training Coordinator include:
* Quality and Compliance by working with the Care home manager to ensure that the findings from quality assurance
* processes are reflected in the appropriate training for all staff
* Being responsible for the implementation, evaluation, orientation, feedback, induction and continuous improvement of new employees
* Support and maintain a culture of performance and excellence, acting as a role model for the care functions within the home
* To feed into the People department around capability requirements ensuring this is factored into the training plan
* Manage the external training into the care homes and mandatory training records
* Lead on the Induction programme for all new team members, ensuring all new joiners have a buddy, working in collaboration with HR.
* Design training material, administer training programme and deliver training courses
* Assess training performance and address areas for improvement, supporting learners to achieve additional qualifications
About you
To be successful for the role of Training Coordinator, you must have / be:
Essential Qualifications
Formal qualification in training e.g. AET (Award in Education and Training) or PTLLS (Preparing to Teach in the Lifelong Learning Sector) or an Assessors Qualification, or have proven experience in a training role
* Administration experience of 2/3 years in a generalist in Training/Learning & Development
* Previous experience of co-ordinating Training courses (internal and external)
* Experience of updating and maintaining training records
* Strong knowledge of learning management systems
Attributes and Abilities
* Proficiency in Microsoft Office
* Excellent organisational and planning skills, including attention to detail
* Strong oral and written communication skills
* A methodical and pragmatic problem-solving approach
* Previous knowledge and experience of the healthcare sector, CQC and GDPR requirements
* Enthusiastic, with good influencing skills
* Time Management, able to juggle conflicting priorities
* Able to produce and run reports
* Can meet deadlines and work on own initiative
About the rewards
As a Training Coordinator you will receive an excellent salary of circa £32,000 to £35,000 per annum, depending on experience and is a 35 hour contract role plus you will receive a superb range of benefits including:
* 26 & 8 statutory days annual leave entitlement
* Life Assurance Benefits
* Cycle to work scheme
* Referral Scheme up to £1000
* Occupational Health Support
* Health and Wellbeing Programme
* GP consultations, Mental Health Treatment, including Cognitive Behavioural Therapy and counselling
* Discounted Gym Membership
* 50% off a coffee from every week from Café Nero
* Subsidised Apple Watches and Amazon Prime membership and discount on hotel bookings with Expedia
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