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Patient safety and quality assistant

Stockton-on-Tees
Integrated Care System
Quality assistant
Posted: 26 July
Offer description

*Advert may close early if sufficient volume of applications is reached*

The post holder will assist in the administration progression of patient safety and quality initiatives within the directorate. She/He will provide advice and support on the patient safety agenda and will participate within the directorate, contributing to the monitoring and improving of standards of care.


Main duties of the job

* Use appropriate technologies to efficiently diary manage making appointments, arranging meetings and interviews.
* To undertake secretarial duties for senior staff within the Care Group.
* To act as Committee secretariat, preparation of agendas and circulation of relevant papers / minutes etc to participants.
* Attend to minutes to Committees and other meetings as required, and ensure production and dissemination within agreed timescales.
* Organise and plan own time prioritising the workload to ensure all service requirements are met.


About us

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We recruit for values and "Together we are North Tees & Hartlepool"


Job responsibilities

* Use appropriate technologies (TrakCare / InPhase / Microsoft Office including Outlook)
* Efficiently diary manage making appointments, arranging meetings and interviews for complaints / investigations / claims meetings.
* To undertake secretarial duties for senior staff within the Care Group.
* To act as Committee secretarial, preparation of agendas and circulation of relevant papers / minutes etc to participants.
* Attend to minutes to Committees and other meetings as required, and ensure production and dissemination within agreed timescales.
* Organise and plan own time prioritising the workload to ensure all service requirements are met.


Person Specification


Qualifications

* NVQ level 3 or equivalent
* medical terminology


Experience

* Awareness of clinical governance in NHS setting
* Awareness of patient safety in NHS setting
* Awareness of Patient Safety Investigation Response Framework (PSIRF)
* Awareness of complaints process within the NHS in relation to the PHSO


Skills

* Excellent communication skills with staff and members of the public
* Excellent organisational skills
* Ability to work under pressure and meet deadlines whilst delivering high quality work
* skills in note taking for minutes of meetings


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a yearpro rata per annum

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