Job Title: Account Manager Location: Stoke-on-Trent Salary: Up to £50k About the Opportunity We are looking for a proactive, results-driven Account Manager to join a growing manufacturing business.
Make your application after reading the following skill and qualification requirements for this position.
This is an exciting new opportunity, created due to business growth, to manage and develop key customer relationships, help drive business growth, and make a real impact in a high-performing, collaborative environment.
The successful candidate will act as the primary point of contact for customers, ensuring requirements are clearly understood and delivered while supporting long-term programmes and business expansion.
If you enjoy building relationships, solving problems, and contributing to a business in a growth phase, this role is for you.
Key Responsibilities Manage a portfolio of key customer accounts, developing strong commercial and technical relationships Oversee the full customer lifecycle from RFQ, NPI, production, to delivery Prepare accurate quotations, pricing, and proposals aligned with commercial and margin objectives Identify opportunities to grow existing accounts through additional products, programmes, or volumes Act as the customer interface for operational, commercial, and contractual matters Capture and act on customer feedback to drive continuous improvement and customer satisfaction Collaborate with internal teams across engineering, operations, quality, supply chain, and finance Support compliance, audits, and issue resolution to maintain customer confidence What Theyre Looking For Proven account management experience within a manufacturing or engineering environment Strong commercial acumen, including pricing, contracts, and margin management Solid technical understanding with the ability to interpret specifications and drawings Ability to manage multiple accounts and long-term programmes across the product lifecycle Experienced in quality-driven and regulated environments (ISO9001, AS9100 advantageous) Excellent communication, negotiation, and stakeholder management skills Proactive, customer-focused, and able to work collaboratively across teams Positive, solutions-oriented attitude with the ability to influence without direct authority Whats on Offer Up to £50k 23 days holiday (plus bank holidays) Pension and other standard benefits Exciting opportunity to make a real impact in a growing business Work in a supportive, collaborative environment where your contribution is valued Develop professionally while managing key accounts and shaping business growth By applying to this job advertisement, you confirm you have read and understood our Data Privacy Statement and give Bolt Technical authorisation to hold your provided data.
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