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Business operations manager

London
Paypal
Business operations manager
Posted: 17 November
Offer description

Description

:

Essential Responsibilities:

1. Identify issues and recommend best practices for the administration of legal entities and subsidiaries.
2. Lead functional projects and programs that contribute to business or process improvements.
3. Analyze business trends to inform decision-making and enhance operational effectiveness.
4. Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements.
5. Oversee the maintenance of accurate corporate records and documentation.

Expected Qualifications:

6. 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

We are looking for a Business Operations Manager to support the smooth running of the organisation enabling efficient delivery and supporting PPUK’s strategic goals. The responsibilities of the role include:

7. Business Plan: Support the planning, development and monitoring of the annual PPUK Regulatory Business Plan (through Product, Regulatory/remediation, Risk and Customer) MI dashboards.
8. Media: in collaboration with Corp Comms and Marketing, proactively create relevant internal and external content for the UK CEO (with respect to customer innovation, colleague achievements, community impact, new hiring, etc) and respond to adverse media events.
9. Culture: Support review of regular colleague surveys and coordinate a structured response to address survey feedback to understand and improve UK culture, fostering PayPals Leadership Principles.
10. Colleague Engagement: own the creation of the agenda for the UK all-colleague connect meetings.
11. Community: Coordinate community impact/group executive events (including All Hands and Community Impact Days and annual team Onsite.)
12. Exec Complaints: Triaging daily executive customer complaints and escalations.
13. CEO Escalations: proactively convene stakeholders to address issues/roadblocks/incidents.
14. AI: leverage colleague AI tool (EVA) across use cases to enable/optimize PPUK Executive Management.
15. Governance: support Exec and Board secretariat where required with CEO Business updates.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit .

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .

Who We Are:

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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