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Quality & training lead, customer support

Leeds
Optum
Customer support
€47,500 a year
Posted: 18h ago
Offer description

A leading healthcare provider is seeking a Quality and Training Manager in Leeds. You will drive service standards and lead quality assurance frameworks while implementing training programs. This hybrid role requires office presence 2 days a week and offers a chance to enhance customer experience through continuous improvement initiatives. Ideal candidates will have a strong training background and be committed to fostering a culture of excellence and collaboration across departments.
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