Are you looking for an exciting opportunity within Freight and Logistics? Are you looking for a company that will support, train and guide you in your career? This role maybe for you! We are working with a global logistics solutions provider, who is looking for the next Customer Services talent to join their team! This is a full-time permanent opportunity, based in Colnbrook. Due to the location, you will ideally be a driver! Hours are Monday - Friday 09:00 - 17:00 with 30 minutes for lunch No previous experience is required, making this an ideal opportunity to start or develop a career as a Customer Services Representative within the freight and logistics industry. Key Responsibilities of a Customer Services Representative: Communicating effectively internally with operations and other departments Tracking and tracing shipments from export through to delivery Providing shipment updates and Proof of Delivery Producing and issuing customer quotations Liaising with overseas offices and agents, Arranging UK overnight, same-day, and overseas collections Monitoring shipment contents for compliance requirements Troubleshooting delivery and service issues Verifying and resolving address-related queries Completing collection notes and accurate data entry Supporting the Customer Services Manager with ad-hoc duties The Successful Customer Services Representative: No experience required - full training provided Previous customer service experience desirable but not essential Confident using Microsoft Excel, Word, and Outlook High attention to detail and strong organisational skills Ability to prioritise workload and meet deadlines Positive and professional attitude If this Customer Services Representative role sounds of interest, please apply online now!