We are looking for collaborative, motivated and forward-thinking technicians. The role will involve supporting medicines management by working within the general practice setting, with the support of Senior Clinical Pharmacists. You will provide specialist medicines management advice to patients and other healthcare professionals, to promote the safe, effective and high quality, cost effective use of medicines in all prescribing decisions. The role will also focus on improving the repeat prescribing process, taking part in quality improvement reviews and audits. Collaborating closely with the pharmacy administrative team to help ease clinical workload pressures.
Main duties of the job
Support patients in effective medicines use through shared decision conversations.
Deliver medicines optimisation tasks such as checking administration technique, supporting medication reviews, and completing medicines reconciliation. Assist with reviews and reconciliation for new care home patients and during transfers of care, working with community pharmacists. Provide specialist input on public health and social care needs, including lifestyle advice and reducing health inequalities. Contribute to shared care protocols and liaise with specialist pharmacists for complex cases. Promote antimicrobial stewardship and reduce inappropriate antibiotic use. Support medicines optimisation schemes, safety audits, and national prescribing guidance through audits, QI activity, QOF and enhanced services.
Technical/Administrative: Work with the pharmacy team to improve ordering, returns, and reduce waste. Oversee reception teams in sorting prescription requests so clinicians can focus on complex cases. Support safe repeat prescribing, EPS use, and monitoring of high risk medicines. Provide training on legal, safe handling of medicines and EPS processes. Build strong links with pharmacy technicians, pharmacists, and wider MDTs across primary, community, secondary and mental health care.
About us
We are a practice based in leafy Buckinghamshire with approximately 11000 patients. We have a great team which includes 2 GP Partners, 1 salaried and 3 locum GPs. They are supported by 3 Physicians Associates, 1 Advanced Nurse Practitioner, 1 First Contact Practitioner, 4 Practice Nurses and 2 Healthcare assistants. We also have 3 in house pharmacists, 1 Social Prescriber and an admin team of 12 staff members.
Job responsibilities
a) undertake patient facing and patient supporting roles to ensure effective medicines use, through shared-decision making conversations with patients.
b) carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
c) support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.
d) provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
e) take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients.
f) support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
g) assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits.
h) support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.
Person Specification
Experience
* Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
* Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
* Understanding of NHS long term plan and priorities relevant to primary care
* Capacity to be innovative and develop the role of a pharmacy technician
* Ability to work with a range of clinical and non-clinical personnel as part of a team
* Ability to communicate medicines and service-related information to decision makers at all levels and have advice challenged
* Ability to work independently and effectively with a high degree of motivation for long periods
* Ability to prioritise and work to deadlines, often with frequent interruptions and urgent requests
* Ability to define, collate, analyse and interpret data
* Able to utilise databases and information technology, including word processing, spreadsheets and presentation packages effectively
* Ability to communicate information to patients and carers in an appropriate manner, using well developed empathy skills
* Knowledge of medicines management issues across primary, acute and domiciliary care settings including strategies for the improvement of prescribing
* Understanding and appreciation of National and local policies which impinge on primary care prescribing
* Understanding of the current issues facing primary care team.
Qualifications
* Professional registration with GPhC
* BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
* Evidence of recent and relevant Continuing Professional Development
* Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
* Experience of working with clinicians and multidisciplinary/multiagency work
* Experience of facilitating change to improve clinical practice
* Experience of delivering training sessions to varied groups
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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