🚀 We're Hiring: Senior Service Desk Engineer | Remote (UK)
Join a fast-growing, modern MSP delivering secure, cloud-first network and infrastructure solutions to major enterprise and public sector clients.
We’re looking for a Senior Service Desk Engineer with strong L2/L3 networking experience (CCNP-level), solid troubleshooting skills, and exposure to technologies like Cisco, Fortinet, Zscaler, and SD-WAN. This is a remote UK-based role with occasional on-site visits.
What you’ll do:
✅ Resolve complex incidents and service requests
✅ Support enterprise-grade network/security platforms
✅ Collaborate with internal teams and mentor junior engineers
✅ Contribute to projects and 24/7 on-call support rota
What you’ll bring:
✔️ Hands-on experience with network/security vendors
✔️ Strong customer service and communication skills
✔️ Desire to grow with a cloud-first, high-performance team
What we offer:
💷 £35–45K salary + on call bonus & benefits
🏠 100% remote + flexible work
🎉 25 days holiday + birthday off
💡 Tech certifications + career progression
🩺 Private healthcare & more
📩 Apply now to join a modern MSP doing things differently.