Retoucher (E-commerce)
Responsible to: Lead E-commerce Production Manager
Responsible for: Retouch Team (E-commerce)
Department: JD Content
Location: The Sharp Project, Manchester
Role Overview: We’re seeking a highly skilled e-commerce retoucher with strong technical ability, exceptional attention to detail, and experience working in high-volume environments. The role focuses primarily on e-commerce product imagery. You’ll ensure consistency across all outputs, with a strong emphasis on colour matching, image processing, and product-detail accuracy.
Key Areas of Responsibility
* Retouch large volumes of e-commerce product imagery to brand standards
* Perform colour matching, image processing, clean-ups, shape adjustments, and consistency checks across fascias
* Maintain accurate representation of materials, textures, colours, and product details
* Ensure colour accuracy and continuity between product imagery, samples, and campaign references
* Support wider retouching team during peak periods where necessary
* Prepare assets for web: naming, resizing, exports, optimisation, colour profile management
* Maintain a consistent look and feel across all product categories
* Manage daily workload and turnaround times in a fast-paced studio environment
* Maintain organised file structures, workflows, and documentation
* Adhere to e-commerce guidelines across JD UK, International, Street & Outdoors
* Assist with Quality Control checks for e-commerce imagery when required
* Attend and contribute to team meetings
* Maintain general tidiness of studio and equipment
* Respond promptly and positively to emails and other forms of communication
* Work across the studio when required
* Maintain a positive attitude and always strive to find solutions
* Be an advocate for the JD Studio Team
Skills/Experience/Knowledge needed
* 2–4+ years professional e-commerce retouching experience
* Expert proficiency in Adobe Photoshop
* Keen eye for product details, texture accuracy, and brand consistency
* Strong capability in colour matching and image processing
* Ability to handle high-volume workflows with speed and precision
* Understanding of campaign and paid-social formats and requirements
* Experience working within a creative team
* Knowledge of colour management, lighting, and digital asset delivery
Nice to have
* Working knowledge of Capture One
* Experience in Quality Control (QC) of e-commerce imagery
* Experience with DAMS and/or CMS/assets delivery systems
* Ability to conduct site walks or content audits for accuracy on live product pages
* Experience with a range of digital productivity, collaboration and project-management tools
* Familiarity with basic video editing
* Familiarity with actions and automation to improve workflow efficiency
* Familiarity with AI tools to streamline processes
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