The Role
:
As a Service Controller, you will be an integral part of a dynamic team, focusing on managing and coordinating service engineer schedules and customer service excellence.
Duties:
1. Efficient organisation and multitasking to manage service engineers' diaries effectively.
2. Actively engaging with customers to provide service quotations.
3. Professional liaison with various departments to ensure smooth operations.
4. Timely issuance of retail service invoices.
5. Striving to surpass performance targets.
Requirements:
6. Previously worked as a Service Controller or in a similar role.
7. Experience in the plant or motor trade.
8. Familiarity with Sage (preferred)
9. Competence in computer literacy, particularly MS Office,
10. Strong communication abilities in English.
Shift:
11. Monday to Thursday, 8:00 AM - 5:00 PM
12. Friday, 8:00 AM - 4:30 PM
Benefits:
13. Company Pension Scheme
14. Free Parking
15. Health & Wellbeing Programme
16. On-site Parking