Job Title: Shop Manager
Multivision Solutions, Recruitment and placement services; specifically - sourcing their suitable candidates, screening and shortlisting candidates, organising interviews for their clients.
Multivision Solutions, a reputable recruitment agency, Our client, Trading at Multivision Ltd is actively seeking a Shop Manager who can shoulder the complete responsibility of the Shop, ensuring the preservation of its esteemed business reputation.Trading at Multivision Ltd, In the Murray Place, Stirling, Scotland stands a well-established business that has been catering to its clientele for an extended duration.
Duties:
* Hiring, training, supervising, and evaluating employees.
* Preparing employee work schedules.
* Addressing employee disputes, questions, and concerns.
* Ensuring all staff adhere to safety standards, company policies, and procedures.
* Managing and accounting for all money-handling procedures.
* Ordering, recording, and managing inventory.
* Ensuring the shop is adequately stocked, clean, and visually appealing.
* Motivating employees to reach sales goals and provide excellent customer service.
* Handling customer complaints.
* reports as required to managerial staff on departmental activities.
* Manage and supervise retail staff, including training, and scheduling.
* Ensure excellent customer service is provided at all times.
* Develop and implement sales strategies to meet or exceed targets.
* Analyze sales data and trends to make informed business decisions.
* Handle customer complaints and resolve issues in a timely manner.
* Conduct regular staff meetings to communicate goals and expectations.
Skills:
* Excellent phone etiquette to handle customer inquiries and complaints
* Strong organizational skills to manage Shop operations effectively
* Exceptional time management abilities to prioritize tasks and meet deadlines
* Proficient in administrative tasks such as inventory management and scheduling
Job Types: Full-time, Permanent
Pay: £41,700.00 per year
Education:
* GCSE or equivalent (preferred)
Experience:
* Shop Manager: 2 years (required)
Work Location: In person