Sales Support Administrator
London, NW2 | Full-Time, On-Site £28,808 per annum | Rising to £30,784 in May 2026
About the Company
Focus Furnishing is leading provider of furnishing, flooring, window coverings and property services, working across social housing, housing associations, and property development. We are looking for an experienced Sales Support Administrator to join our Orders Department and play a central role in keeping daily operations running smoothly.
About the Role
This is a hands-on, high-volume role suited to someone with a strong administrative background who thrives under pressure, manages competing priorities with ease, and takes pride in accurate, efficient work.
Key Responsibilities
Managing incoming calls and email correspondence relating to orders, works, and follow-ups
Inputting and maintaining job information accurately across ERP and CRM systems
Supporting the ordering and stock tracking process for flooring, furnishings, blinds, and curtains
Assisting with job bookings, fitter allocations, and daily job confirmations
Preparing and chasing quotes, and supporting follow-up on outstanding approvals
Maintaining organised digital records and job notes throughout
Supporting the Orders team with the day-to-day administration that keeps operations running smoothly.
What We're Looking For
Proven experience in a busy office or administrative role
Confident working with ERP and/or CRM systems
Strong written and verbal communication skills
Highly organised with the ability to manage multiple tasks simultaneously
Reliable, punctual, and professional in conduct at all times
What We Offer
£28,808 salary, rising to £30,784 in May 2026
28 days holiday including bank holidays
Vitality Healthcare
4 staff outings per year
Uniform provided
Working Hours & Environment
This is a fully on-site role based at our NW2 office. Candidates must be able to commute reliably to this location. This role does not include line management responsibility or complaint ownership.
To be considered, all applicants must complete the screening questions attached to this listing.