Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are
At Warner Bros. Discovery, we believe in the magic of storytelling. Our vast portfolio of iconic content and beloved brands is brought to life by storytellers, creators, and dreamers who are shaping the future of entertainment.
From brilliant creatives to technology trailblazers, we offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive.
Your New Role
We are thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter. This role is pivotal in ensuring our show systems, lighting, and sound create an unforgettable experience for our visitors.
This is a twelve-month fixed-term contract position, where you will take on frontline Duty Technician responsibilities to meet the day-to-day technical needs of the attraction while delivering exceptional customer service.
Your Role Accountabilities
* Setup, operate, maintain, troubleshoot, and control all aspects of industry-leading show technology, including lighting, sound, video, and show control systems to ensure a consistent visitor experience.
* Deliver all technical and exhibition-related maintenance requirements within agreed schedules and standards.
* Assist with the delivery of live events as needed.
* Ensure public and staff safety at all times.
* Monitor the protection of assets and equipment to maintain quality and reliability.
* Comply with internal health and safety regulations and working practices.
* Maintain effective communication across departments, including Visitor Experience, Studio Facilities, and Corporate Archive.
* Collaborate as part of a technical project team for themed feature development, installation, and maintenance projects as directed by the Technical Services Management team.
* Contribute to the day-to-day operations of the WBSTL and be part of the Visitor Services team, covering weekends, evenings, and school holidays throughout the year.
Qualifications & Experiences
* Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction, or service industry.
* Knowledge of live event production and relevant audio-visual skills.
* Experience with installed audio-visual show systems, including fault finding and troubleshooting.
* Basic carpentry and maintenance skills, along with a good working knowledge of workshop environments.
* Previous experience in an operational and customer-facing environment with significant public interaction.
* Proven IT skills with a solid understanding of Microsoft Office and associated packages.
* Basic knowledge of IT switch networks and IP-based control systems.
Working Pattern
This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, with times ranging from 6:30 AM to 10:45 PM.
The successful candidate will be required to work every other weekend as part of the regular schedule.
How We Get Things Done
At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives, backgrounds, and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.
If you are a qualified candidate with a disability and require adjustments during the application or recruitment process, please refer to our accessibility page for guidance on submitting your request.