To work unsupervised, with day-to-day management responsibility for facilities staff. In conjunction with the line manager, the role involves recruitment and selection, training and development, appraisals, allocation of work, rotas, first-level disciplinary, capability and grievance matters.
Key Duties
* Cleaning – provide an effective, patient-focused cleaning service, meeting NHS cleanliness standards across the site.
* Catering – ensure the delivery of a safe, high-quality catering service in line with the Trust’s Nutrition and Hydration Strategy and food safety standards.
* Portering – oversee the day-to-day delivery of portering services across the site, ensuring resources are utilised effectively and safely to support service delivery.
Qualifications and Experience
Essential
* Level 3 vocational qualification in a relevant area, plus additional knowledge and/or experience gained through training and experience in a similar role.
* Proven ability to work autonomously and use sound judgement to make decisions and resolve day-to-day operational issues.
* Previous experience working in a comparable facilities management role.
* Knowledge and practical experience of key Health & Safety procedures (risk assessment, manual handling, catering and COSHH).
* Knowledge of the National Standards of Healthcare Cleanliness.
* Understanding of NHS colour-coding systems and consistent, compliant use within IPC standards.
* Proven experience of managing and supervising teams.
* Experience supporting team members to develop skills and work to organisational standards.
* Demonstrable skills in prioritising own workload and that of others to respond effectively to operational challenges and deadlines.
Desirable
* Hold an equivalent IOSHH and Food Safety level 3/4 qualification, or be able to achieve this within six months.
* Experience of the full range of line-management responsibilities, including attendance management, discipline and grievances, recruitment and selection, personal and career development.
* Good verbal and written communication skills.
* Able to lead by example, demonstrating professional behaviour and best practice.
* Flexible and adaptable to change to meet service needs.
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