Overview
Receptionist, Malmaison Belfast — £12.50 per hour / 40 hour contract. Full Time / Permanent. Malmaison Belfast
We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison.
You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.
As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
Responsibilities
* Be the face of the hotel and greet guests upon arrival and during their stay.
* Provide high standards of customer service and handle queries of all shapes and sizes.
* Ensure guests have a memorable experience and a welcoming atmosphere throughout their visit.
Development and progression
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive pay we offer
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes that support you in developing your career
* High Street Discounts on a range of high street shops, experiences, holidays and more
* Cycle to work scheme – save up to 40% on a wide range of bikes
* Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
* Referral schemes that pay up to £1500
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom
* Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week
* Wagestream – instant access to your pay as it’s earned (track wages in real time, stream up to 50% of earned money)
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
* Employee Charity and Support: The Brain Charity involvement
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
* 100% of electricity generated from renewable energy
* Recycle a minimum of 70% of hotel waste
* Chemical-free cleaning in bedrooms/public areas and enzyme-based eco-friendly kitchen systems
* Volunteer to work for sustainable charities 2 days per year on full pay
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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