Data Quality Co-ordinator - Pathology
Opening in the Pathology Directorate at Whiston Hospital. This role supports the day‑to‑day operation of pathology services by ensuring the accuracy, integrity and maintenance of key laboratory and workforce data systems. The post holder will play a central role in managing and improving data quality within the Laboratory Information Management System (LIMS).
Working closely with the Pathology teams, the successful candidate will contribute to the delivery and continuous improvement of the Pathology Quality Management System (QMS) and support compliance with regulatory standards including UKAS ISO 15189, MHRA, and HTA requirements. The role also includes responsibility for producing regular performance and workforce reports, supporting audits, maintaining system user access and ensuring all data is accurate, secure and up to date.
Job responsibilities
* Extract and formulate statistical information from Telepath.
* Ensure compliance with local and national policies for safe, secure and confidential processing and storage of patient and other laboratory information.
* Manage a broad range of data submissions, including monthly activity figures, invoicing data and mandatory reporting to external bodies.
* Develop and maintain standard operating procedures, shared learning and Power BI/Excel‑based data transformations to prepare accurate activity and financial datasets.
* Ensure secure data warehouse access, validate submitted figures, create accounts for clinical access to systems and support timely delivery of operational data for internal and external requests.
* Produce regular reports on current status of open absences, mandatory training and appraisals from ESR into Excel.
* Handle data quality aspects of Telepath; act as Level One administrator, maintaining location and staff codes and providing LIMS passwords to appropriate staff.
* Use Trust and NHS systems to obtain patient information for the purpose of maintaining the LIMS.
* Create new ICE users following correct procedures.
Person Specification
Qualifications
* Certificate in supervisory management or equivalent experience to NVQ Level 4.
Experience
* At least 2 years NHS clinical office work experience.
* Experience of Trust IT systems, particularly the Pathology Telepath system.
* Knowledge of Microsoft Office package.
* Previous supervisory experience.
Skills
* Excellent keyboard skills.
* Attention to detail and accuracy.
* Excellent verbal and written communication skills.
* Aware of Caldicott and Data Protection Act.
* Maintain confidentiality at all times.
Other
* Ability to manage with minimal supervision.
* Personable, friendly demeanour.
* Effective communication with a range of professionals, patients and the public.
* Good general health and smart appearance.
* Ability to manage under pressure and remain calm and cooperative.
* Reliability of attendance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
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