The Role
We’re looking for a detail-driven Payroll Administrator to play a key role in ensuring everyone – from office staff to matchday teams, are paid accurately and on‑time. The role sits at the heart of the Finance function in a fast‑paced environment where accuracy, discretion and organisation are essential.
Key Responsibilities
* Process payroll accurately and on time for all employees.
* Calculate new starters, leavers, and adhoc payroll amendments.
* Perform manual calculations where required.
* Manage all tax codes and statutory payments/deductions in line with HMRC regulations.
* Review and validate variable payroll information.
* Conduct payroll reconciliations and resolve discrepancies promptly.
* Support payroll‑related projects and system improvements.
* Monitor and manage the shared payroll inboxes, escalating any issues that require further investigation.
* Maintain and optimise payroll system functionality.
* Ensure payroll audit controls are followed in accordance with internal and external audit processes.
* Keep processes up to date with compliance to legislation.
* Own end‑to‑end processing of certain payrolls including matchday payroll for stewards, hospitality and casual workers.
Communication & Customer Service
* Build effective working relationships across Payroll, HR, and wider finance teams.
* Deliver a high standard of customer service while resolving potential issues or complaints efficiently.
Team Contribution
* Collaborate with the Payroll team to achieve departmental objectives.
* Contribute to continuous improvement initiatives.
* Assist with training of team members and support the development of new team processes.
Compliance & Governance
* Maintain strict confidentiality and comply with data protection regulations.
* Ensure compliance with company policies.
* Maintain accurate records to support financial and budget processes.
Self‑Development
* Opportunity to participate in internal training opportunities.
* Take ownership of personal development and continuous learning using the tools, programs and external resources available.
Additional Responsibilities
* Maintain a safe, organised and professional working environment.
* Undertake any additional duties reasonably required by the Payroll Supervisor, Head of Payroll or senior management.
The Person
Key Skills & Experience
* Demonstrated experience in managing end‑to‑end payroll processes.
* Proactive payroll professional who shows initiative in new and ongoing projects.
* Advanced Microsoft Excel skills (including Pivot Tables and VLOOKUP/INDEX MATCH).
* Able to manage workload in a fast‑paced environment and multitask/prioritise effectively.
* Key investigative skills, confident in engaging with all stakeholders.
* High level of accuracy and attention to detail.
* Payroll accounting experience (desirable).
Our Values
Badge
Earn the badge, every day. Respect our history and heritage. Be best in class and deliver to the standards expected of Manchester United. No one is bigger than the club.
Bravery
Be bold, be brave, and take calculated risks. Do things differently and innovate. Lead by example and do what’s right for the club, even when it’s hard.
Spirit
Embody the spirit of Manchester United. Show strength of character, act with passion, and fight back, no matter what.
What We Offer
* Annual Incentive Scheme to reward your dedication and hard work.
* 25 days annual leave (plus bank holidays) and an opportunity to purchase additional holiday days.
* Electric Vehicle scheme via Octopus and cycle to work scheme.
* Wellness Support with access to mental health resources, digital health checks and nutritionists through Aviva Digiticare+ Workplace.
* Exclusive Discounts through the United Rewards platform, giving you access to exclusive deals from the club and partners.
* Gym Facilities in our onsite locations and opportunities for regular social events and team‑building activities.
* Enhanced family Leave Benefits and policies.
* Enhanced Career Development with access to professional learning platforms like LinkedIn Learning and internal training programs.
* A Supportive Work Environment that values diversity, equity and inclusion, and individual growth.
Our Commitment to You
We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued and empowered to contribute their unique perspectives. Diversity, equity and inclusion sit at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
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