Travel Industry experience is essential to be considerd for the Head of Global Implementations role with Global Implementations experience**
Platinum Travel Recruitment are now seeking an experienced Head of Global Implementations to join a forward thinking travel company, working remotely (UK). The Head of Global Implementations is responsible for the effective implementation of our clients travel management process within new customers across all territories globally.
This exciting Head of Travel Global Implementations role is ideal for a current Senior Travel Global Implementation Manager or who is currently a Head of Travel Global Implementations seeking an exciting career with a growing & forward thinking travel company.
To be successful in this role the applicant must be flexible in your approach to learning, keen to challenge ways of working and suggest new innovative methods, as well as having a drive for achievement.
Head of Global Implementations Duties:
* Lead and project manage new customer implementations working with Commercial and Operations teams, to meet or exceed customer expectations.
* Liaise directly with customers to understand requirements and propose effective solutions.
* Organise regular implementation meetings with the relevant internal teams acting as co-ordinator for updates and general communications on the implementation programme.
* Keep aware of new product implementations which enhance online and offline user experience.
* Deploy online booking tools either as part of a new implementation or to existing customers wishing to expand their booking methods.
* Maintain high standards of knowledge of the booking process, identifying and recommending improvements where possible.
* Track the project life cycle and progress within salesforce for reporting and business visibility.
* Attend weekly team updates and participate in quarterly team meetings.
* Proactively manage personal productivity and quality assurance to meet or exceed requirements.
Head of Global Implementations – Essential Requirements:
* Passion and experience within implementation in business or leisure travel.
* High level of written and verbal communication skills.
* Super organized able to balance projects.
* Proven track record in delivering new client implementations in travel.
* Project Management skills and experience (3 years minimum)
* Ability to communicate clearly and effectively at all levels both internally and externally.
* Pro-active in engaging people and gaining “buy in” from all involved parties.
* IT systems literacy, strong MS office Excel and Word skills.
* Experienced with mentoring or managing other team members (managing a small team)
* Native GDS experience ideal
* Experienced with MS Project with Smartsheets is ideal not essential.
Head of Global Implementations – Benefits
* Lucrative salary
* Progression
* Our client is open to different ideas, perspectives and cultures is vital.
* Training sessions with an organized on-going process
* Keeping in touch connection days
* Pension & private medical scheme
* Life insurance
* Vouchers
* Supportive Team
* Travel perks - plus many more benefits