Job Description
Job Title: Digital Platforms & Web Operations Manager
Reports To: Head of E-Commerce / Director of Marketing & Sales
Job Summary: The Digital Platforms & Web Operations Manager is responsible for ensuring the seamless operation, performance, and optimisation of the company’s e-commerce platforms across all regions. This role plays a pivotal part in maintaining site health, managing third-party integrations, and supporting promotional campaigns with flawless technical execution.
Key Responsibilities:
· Website Locales Management:
o Oversee the upkeep and accuracy of all country-specific website versions.
o Ensure regionally relevant product availability, translations, and compliance with local regulations.
· Website Health & Performance:
o Monitor and maintain overall site functionality, speed, and uptime.
o Conduct regular audits and resolve bugs or technical debt in collaboration with developers.
· App & Third-Party Tool Management:
o Lead the onboarding, integration, and ongoing management of new apps and digital tools.
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