Neighbour assistant (Full time, up to 12 months)
Join to apply for the Neighbour assistant (Full time, up to 12 months) role at Selwood Housing.
About the role
You’ll provide day-to-day support across our neighbourhoods, helping to maintain safe and secure homes, assisting customers with queries, and supporting colleagues in delivering housing services. You’ll be the first point of contact for customers and will ensure our communities are vibrant, well-managed, and welcoming.
What you’ll do
* Deliver an excellent, responsive housing management service to the patch area, working with partner agencies and stakeholders to manage neighbourhoods effectively.
* Build relationships and act as an ambassador for Selwood Housing with partner agencies and residents, developing initiatives to improve residents’ quality of life.
* Handle general tenancy correspondence and inquiries, maintain accurate records, and liaise with colleagues and other departments as needed.
* Support the neighbourhood managers with higher risk cases where appropriate.
* Report safeguarding concerns to the appropriate local authority.
What we’re looking for / Requirements
* GCSE or O’Level standard or equivalent (minimum).
* Experience in housing or equivalent public-sector organisation.
* Good written and verbal communication skills.
* Ability to prioritise and manage changing workloads.
* Self-motivation and commitment to Selwood’s values.
* Full UK driving licence and access to a vehicle for business use (for this role).
Please note: Successful candidate may be required to undertake a basic Disclosure and Barring Service (DBS) check. Evidence of eligibility to work in the UK is assumed.
Why join Selwood Housing?
Selwood Housing is a not-for-profit housing organisation owning and managing homes across the Southwest. We aim to build affordable homes and invest in local communities. We offer benefits including generous holiday entitlement, life assurance, flexible working, cycle to work scheme, and ongoing training and development.
At Selwood, we strive to respect the diversity of our staff. We are a Disability Confident employer and will provide adjustments as needed during the interview process and employment.
The closing date of this advert is subject to change based on the volume of applications or the hiring timeline.
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: General Business
* Industries: Housing and Community Development and Non-profit Organizations
Bath, England, United Kingdom
J-18808-Ljbffr