Join to apply for the Vaccines Account Executive - Graduate Medical Sales role at targetjobs UK
17 hours ago Be among the first 25 applicants
Join to apply for the Vaccines Account Executive - Graduate Medical Sales role at targetjobs UK
Get AI-powered advice on this job and more exclusive features.
Description
Inizio Engage is currently recruiting for a new team of Vaccine Sales Executives to be part of an energetic and fast-paced team based in our office in Ashby De La Zouch. The Vaccine Sales Executives will provide an exceptional customer experience by managing inbound and outbound interactions with our clients' existing and new customers on behalf of our client - Seqirus.
Description
Inizio Engage is currently recruiting for a new team of Vaccine Sales Executives to be part of an energetic and fast-paced team based in our office in Ashby De La Zouch. The Vaccine Sales Executives will provide an exceptional customer experience by managing inbound and outbound interactions with our clients' existing and new customers on behalf of our client - Seqirus.
As a VAE, you will generate sales for our client's influenza portfolio within Primary Care whilst coordinating, monitoring, and inputting field-based sales orders. You will also manage stock scheduling levels with the field force to provide clarity of delivery and manage customers' expectations.
Principal Responsibilities
Customers
* Provide an exceptional customer support service, processing all inbound calls, orders, and proactive promotion of products or services where appropriate. Duties include but are not limited to:
* Responding to incoming calls, emails from customers
* Answering inquiries regarding product information, pricing, supply updates, deliveries, and proof of delivery requests
* Handle queries and complaints, provide solutions and follow up to ensure resolution on a timely basis and to the satisfaction of the customer
* Answer first-line product inquiries in line with the approved SmPC
* Provide support to customers with the use of all microsites and forward feedback to the Marketing team when necessary
* Analyze and interpret customer account data to determine the level of customer service, proactively identify future customer needs and align these against potential Seqirus offerings
* Generate sales leads to be followed up by the Contact Centre or Field-based sales teams as appropriate
* Maximize all customer interactions through proactively promoting Seqirus products and services to customers to drive increased product sales
* Proactively service call target customers in line with priority listings and business drivers
* Contact existing and/or potential customers and/or stakeholders for the purposes of gathering market, environment, and/or customer information
Order Entry & Administration
* Record all sales and order information for Head Office use
* Take and manage all product orders in accordance with the relevant Seqirus SOP
* Manage amended and cancelled orders in accordance with the relevant Seqirus SOP
* Liaise with relevant Seqirus team members regarding blocked orders relating to Validation or Credit limit issues
* Liaise with the Seqirus customer service team to resolve customer queries in relation to delivery timings and schedules
Information & Communication
* Keep accurate records of all correspondence with customers
* Coordinate communication with all stakeholders across the business to ensure all business leads or interests are dealt with effectively and efficiently in a timely manner
* Pass information to the appropriate Seqirus team member regarding new, reopened or change of name account requests & other customer master data amendments
* Ensure that any information in relation to a potential adverse event is transmitted to the Seqirus UK Pharmacovigilance Department in line with the SOP
* Conduct all activities in accordance with the current ABPI Code of Practice where relevant
* Communicate effectively with the wider field-based sales force when required
* Attend regional or national meetings as and when required
Qualifications & Skills
* Educated to graduate level (relevant life sciences or business/commercial course)
* ABPI - preferable to have upon commencing role, if not must have obtained within one year of commencing role
* Confident IT user
* Evidence of good written and spoken English
* Demonstrable track record in achieving business-related targets
* Positive customer service attitude
Working as part of Inizio
Inizio is a fast-paced place to work where you will be highly valued. We'll give you all the support, training, and encouragement you need to deliver first-class results for our clients. With an international reach and great support, the opportunities here are wide and diverse.
It's our people that have made us successful, and we are committed to our values.
Please note if you have not heard from a member of the recruitment department within 7 days, your application has been unsuccessful at this stage.
Thank you for your interest in Inizio.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at targetjobs UK by 2x
Sign in to set job alerts for “Sales Account Executive” roles.
Loughborough, England, United Kingdom 1 month ago
Coventry, England, United Kingdom 3 weeks ago
Nottingham, England, United Kingdom 3 weeks ago
Leicester, England, United Kingdom 2 weeks ago
Sales Executive - Coventry OTE £40-50K (uncapped)
Coventry, England, United Kingdom 1 week ago
Derby, England, United Kingdom 17 hours ago
Coventry, England, United Kingdom 5 hours ago
Nottingham, England, United Kingdom 6 days ago
Nottingham, England, United Kingdom 1 week ago
Tamworth, England, United Kingdom 3 weeks ago
Burton Upon Trent, England, United Kingdom 2 months ago
Nottingham, England, United Kingdom 6 days ago
Loughborough, England, United Kingdom £40,000.00-£47,000.00 1 month ago
Nottingham, England, United Kingdom 1 day ago
Leicester, England, United Kingdom 3 weeks ago
Derby, England, United Kingdom 1 month ago
Leicester, England, United Kingdom 2 weeks ago
Derby, England, United Kingdom 4 weeks ago
Hinckley, England, United Kingdom 1 month ago
Derby, England, United Kingdom 3 weeks ago
Hinckley, England, United Kingdom 2 weeks ago
Barrow Upon Trent, England, United Kingdom 1 week ago
Long Eaton, England, United Kingdom 2 weeks ago
Anstey, England, United Kingdom 4 weeks ago
Nottingham, England, United Kingdom 3 months ago
Territory Sales Executive - Register your interest
Tamworth, England, United Kingdom 3 weeks ago
Nottingham, England, United Kingdom 3 weeks ago
Nottingham, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr