Join to apply for the Appointments Lead role at KT Healthcare
This range is provided by KT Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location: Chichester, West Sussex
Salary: £32,500 per annum
Contract: Full-time, Permanent
About Us
KT Healthcare is a family‑owned organisation with personal experience of Autism and ADHD. We offer a service with a difference; one that has a real understanding of the challenges families and individuals face when accessing neurodevelopmental services. We provide services for children, young people and adults putting exceptional client service, operational excellence, a friendly and compassionate culture, and unwavering integrity at the heart of everything we do.
About The Role
You will manage and develop a team of Appointment Coordinators while ensuring accurate, efficient appointment scheduling across all services. Acting as the escalation point for complex issues, you’ll work closely with clinicians, patients and internal teams to ensure a smooth, high-quality service.
Key Responsibilities
* Manage a team of Appointment Coordinators
* Oversee appointment scheduling, capacity and utilisation
* Resolve complex scheduling issues and act as escalation point
* Ensure clear communication with patients, clinicians and teams
* Maintain data accuracy, GDPR compliance and quality standards
* Identify and implement process improvements
About You
* Experience in healthcare administration or appointment coordination
* Must have previous managerial experience, leading a team
* Strong organisational and communication skills
* Confident using scheduling systems and Microsoft Office
* Understanding of confidentiality and data protection
* Positive, professional and solutions‑focused approach
What We Offer
* 28 days annual leave plus bank holidays
* 3 paid “festive days”
* Private Health Insurance
* Employee Discount Platform
* EAP Service
* Pension Contribution
* Training and development opportunities
* A culture that challenges the norm – as a family‑run business we know how important a fair, flexible employer that listens and cares is. We are dedicated to continuing to build a culture where people enjoy work, can thrive in their role and are supported from day one.
Apply today! Please submit your CV and a brief cover letter. We look forward to reviewing your application.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Other
Industries
* Human Resources
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