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Business Consultant - Market Experience Ireland, Swindon, Wiltshire
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Client:
Itineris
Location:
Swindon, Wiltshire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
There’s a saying at Itineris: Together goes a long way. We live by that. Whether translating customer needs into software, selling, coding, or keeping our business running, we aim to grow and deliver innovative solutions that empower utilities to engage better with their customers.
Function:
The Business Consultant works with customers and internal teams to ensure the success of the UMAX solution by managing customer needs from a business and market regulation perspective. The role focuses on providing business and market guidance to application consultants and supporting mediation decisions with the customer.
The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR and requires market experience in Ireland, both ROI and NIE. ERP implementation experience is a plus.
UMAX is our cloud-based software for water and energy utilities, built on Microsoft Dynamics 365.
As a Business Consultant with market experience (EIR), you will:
* Act as the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional experts in translating business needs into requirements.
* Attend workshops and meetings onsite with customers.
* Provide feedback to product development, sales, and marketing.
* Contribute to the evolution of the UMAX solution for the market.
* Develop strong relationships with clients, sales, pre-sales, product, and project teams.
* Participate in project meetings and identify risk areas proactively.
* Deliver high-quality consulting services to customers.
* Upskill with industry best practices and understand the energy market in Ireland (ROI & NIE).
* Continuously develop knowledge within the Utility market, especially in Ireland, and transfer this knowledge to colleagues.
What you bring:
* Strong analytical skills (master’s degree or equivalent experience).
* In-depth knowledge of the Irish energy market.
* At least 5 years’ experience as a Business/Functional Consultant in large ERP/CRM projects.
* Expertise in identifying business requirements and understanding customer processes.
* Skills in Business Process Management.
* Excellent communication skills in English; Dutch is a plus.
* Willingness to travel as needed.
* Team player with problem-solving skills.
* Proactive, initiative-taker, quality-driven.
* Customer-oriented and adaptable to fast-paced environments.
What we offer:
* Growing international environment with offices in Ghent, London, and Atlanta.
* Opportunity to work with future-ready utilities and develop utility expertise.
* Career development through various programs.
* Impactful entrepreneurial environment.
* Supportive, flexible, and engaging workplace culture.
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