Job Title: Operator (Per Diem), VNA of Cape Cod
Join to apply for the Operator (Per Diem), VNA of Cape Cod role at Cape Cod Healthcare.
Position Details:
* Schedule: Per Diem, Monday-Friday, 8 am - 4 pm, up to 5 days per week, with no weekends or holidays.
* Location: Falmouth, Massachusetts
* Department: VNA-Telecommunications
Purpose of Position:
Operate the telephone switchboard, coordinate schedules with backup personnel, and ensure effective communication within the agency, including notifying the answering service about coverage status.
Responsibilities include:
* Answer switchboard calls and direct messages to appropriate staff, understanding staff locations and on-call situations.
* Coordinate staff schedules and locate staff in the field as necessary for weekend/holiday coverage.
* Search computer systems for schedules related to patient visits.
* Process and distribute agency and courier mail, including notifying personnel of deliveries.
* Manage daily mailing of Doctor’s orders and color-code envelopes for QI/UR mailings.
* Copy and distribute newsletters bi-weekly and monthly.
* Greet visitors professionally and observe security procedures.
* Distribute CARES cards to employees monthly.
* Perform other duties as assigned.
Minimum Requirements:
* High School Diploma
* At least 1 year of experience in an office environment
* Computer literacy
* Knowledge of basic office equipment and telephone switchboard operation
* Ability to handle multiple calls calmly and professionally
The role is entry-level, full-time, within the healthcare industry, focusing on management and manufacturing functions related to hospital and healthcare services.
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