Workforce Management Analyst
Join Barclays as a Workforce Management Analyst, part of the Operations team driving optimisation of staffing levels, forecasting, scheduling and workforce allocation. Through data‑led insights you will enhance customer experience across our banking services.
Key Responsibilities
* Optimise staffing levels and workforce allocation across banking services.
* Forecast demand and schedule staff to meet operational objectives.
* Analyse data to provide insights that improve customer experience.
* Communicate with stakeholders to align workforce strategies.
Qualifications
* Strong financial management experience.
* Experience in workforce planning and optimisation.
* Advanced Excel knowledge for data analysis.
* Ample stakeholder communication experience.
* Process improvement mindset.
* Understanding of risk and control.
* Experience with advanced data analysis.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job‑specific technical skills.
This role is based in Knutsford, Radbroke Hall.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Project Management and Information Technology
Industries
Software Development
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