Suitable candidates must be located in or around the Newport and Cardiff area for this opportunity.Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery? Look no further! Working on our range of Telehandlers, UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team.Key ResponsibilitiesAs a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.Carry out essential maintenance and servicing to our hire machinery on-site with customersOffer breakdown resolutions and an effective repair serviceTroubleshoot and resolve any technical/mechanical issue during site visitsCollaborating with the wider operations teams to identify opportunities for improvements to our serviceMaintaining accurate documentation of all repairs, services, and customer interactionsWhat we're looking forExperience of repairing and servicing plant equipment including Telehandlers – EssentialA recognised mechanical qualification in mechanical plant or agricultural engineering – DesirableA practical problem solver, using initiative where necessaryA competent communicator with excellent customer service skillsWillingness to travel to customer sites as and when requiredWell organised with experience of managing time effectivelyA valid driving licenceWhat We Can Offer YouCompetitive salarySalary sacrifice pension25 days holiday, plus bank holidaysAdditional holiday purchase schemeTraining where necessaryFree Tool HireLife Assurance cover 3x salaryShare save schemeEye care vouchersRecommend a friend schemeLearning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work schemeLong service recognitionMy Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit about UsUK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.