1. Deliver high-quality technical surveying and support the direct maintenance team
2. Building Surveyor - Repairs & Maintenance for a leading UK Housing Association
About Our Client
One of the UK's most successful social enterprises and leading housing associations, managing a diverse portfolio of homes across London and the South East. Driven by a social mission, the organisation is dedicated to providing high-quality, affordable homes and creating communities where people can thrive.As the Direct Maintenance (DM) division continues to evolve, they are seeking a technically proficient Building Surveyor to provide specialist support in repairs, maintenance, and defect management. This role is central to a commitment to resident safety and satisfaction, ensuring assets are maintained to the highest standards through rigorous technical oversight and collaborative project management. The organisation champions a culture of accountability and excellence, offering a supportive environment where surveyors can see the tangible impact of their work on residents' lives.
Job Description
3. Technical Inspections & Defect Management: Conduct detailed property surveys and specialist inspections to identify building defects, latent issues, and dilapidations, specifically managing damp and mould cases.
4. Project Specification: Prepare robust technical specifications and itemised work orders using NHF Schedules of Rates (SORs) for tenders, insurance claims, and remedial works.
5. Contract Management: Oversee works to completion, ensuring contractors adhere to quality standards, project timelines, and value-for-money principles.
6. Financial Oversight: Manage delegated project budgets ranging from £5k to £100k, providing accurate cost projections and supporting the variation approval process.
7. Collaborative Liaison: Partner with internal teams-including Housing Services, Development Aftercare, and Legal-to ensure a seamless repairs service across the West region.
8. External Stakeholder Management: Act as a key point of contact for insurers, loss adjusters, and external consultants on complex claims, fire, flood, or theft-related works.
9. Compliance & Risk: Ensure all works comply with statutory and regulatory provisions, maintaining a sharp focus on Health & Safety, lone working protocols, and fraud prevention.
10. Disrepair Resolution: Support the management of legal disrepair claims, utilizing the Disrepair Protocol and addressing Councillor or MP enquiries through to resolution.
11. Data & Reporting: Maintain accurate records within property databases to track contractor performance, complaints, and service outturns.
12. Mentorship & Support: Provide expert technical advice to Maintenance Managers and Supervisors, fostering a culture of continuous improvement and commercial awareness.
The Successful Applicant
13. Experience: Extensive repairs surveying experience, ideally within a Housing Association or Local Authority environment, with a strong background in varied housing stock.
14. Technical Knowledge: Excellent understanding of modern and traditional building construction methods and a proven ability to diagnose complex defects.
15. Qualifications: HNC/HND in a related discipline or a degree in Building Surveying. Professional membership (MRICS or MCIOB) or CEng status is highly desirable.
16. Regulatory Awareness: Strong understanding of contract law, housing law, and general Health & Safety practices.
17. Commercial Acumen: Experience in monitoring financial budgets and delivering high-quality, efficient housing services through the use of NHF SORs.
18. Interpersonal Skills: Exceptional communication and negotiation talents, capable of influencing stakeholders and managing resident expectations with empathy.
19. Mindset: A problem-solver who takes ownership of tasks, manages conflict effectively, and thrives in an agile, site-based environment.
20. IT Literacy: Proficient in the Microsoft Office suite (specifically advanced Excel) and comfortable using complex property management databases.
What's on Offer
21. Competitive Compensation: Salary up to £52,000 per annum plus an Essential Car User allowance of £1,300.
22. Generous Benefits: An industry-leading pension plan (up to 12% total contribution), 28 days holiday, and a comprehensive health cash plan.
23. Agile Working: A modern, flexible model with 20%-40% of time spent at the reporting hub or site, providing autonomy over your schedule.
24. Professional Development: Significant commitment to CPD and a clear pathway for career progression within a large-scale, expanding organisation.
25. Purpose-Driven Work: High-level responsibility where your technical expertise directly improves the health and security of diverse communities.
26. Supportive Culture: Access to a collaborative ecosystem of in-house specialists, volunteering days, and a robust Employee Assistance Programme.