Full Time (32 Hours) Hourly (14.25 - 14.25) Livingston About Us: We're Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We're looking for a driven Supervisor to join our team. Why Choose Burton & Speke, Your Locally Owned Starbucks: £14.25 per hour. Growth and development opportunities, fostering a culture of continuous learning and innovation. Flexible work schedule. Free drinks on shift Discounted food and drinks when you’re not working. Fun and supportive team environment built on transparency, dignity, and respect. Access to an Employee Assistance Programme. Partner Recognition Programmes The Role: As a Starbucks Supervisor at Burton & Speke, you'll lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You'll be the heart of the store, fostering a positive and inclusive environment for both customers and your team. What You'll Do: Become an Expert: Supervise and coach on Starbucks' beverage and food preparation, sharing your knowledge and expertise with the team. Lead the Store: Manage operations like cash handling, inventory, and maintaining a clean environment, holding yourself and your team accountable for results. Champion Customer Experience: Resolve issues promptly, create a welcoming and memorable experience for everyone by upholding Starbucks standards. Empower Your Team: Coach and motivate team members to reach their full potential, providing constructive feedback and ongoing coaching to support their development. Build a Strong Culture: Foster a positive and inclusive environment built on transparency, dignity, and respect, where everyone feels valued and empowered to contribute. About You: You have a passion for people and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee. You're a natural leader with strong communication and interpersonal skills. You're detail-oriented with a strong work ethic and a commitment to achieving results. You're flexible and can handle multiple tasks simultaneously. You're enthusiastic and have a positive attitude. You believe in supporting people to succeed and are confident in providing feedback and coaching to help them grow. You value transparency, dignity, and respect and are committed to fostering a welcoming and inclusive environment.